Enhancing Retention in Public Accounting: The Role of Clear Managerial Expectations and Cultural Alignment
Retention in public accounting firms hinges on more than cultural fit; clarity in managerial roles is crucial for long-term success. Ambiguous expectations can lead to turnover, even in culturally aligned managers, particularly in CPA environments where regulatory demands add complexity. This article explores how clear managerial expectations, combined with cultural alignment, reduce turnover. It offers actionable insights for firm leaders to enhance retention and performance through structured recruitment, onboarding, and continuous dialogue.